Practice Policies & Patient Information
Our Policies
Our staff are committed to providing quality healthcare for the benefit of all of our patients. View our policies to see how this is achieved.
Friends and Family Test
We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
Patient Participation Group
If you want to become a member of the PPG – please let the practice manager of staff know; and we can include you in our next meeting!
We can include your views and opinions even if you cannot attend meetings in person – you can join via skype, telephone, online feedback forms & email. Please let us know if you wish to join and we will find a way to accommodate you
We value your input and experience.
Domestic Abuse – We are ‘domestic abuse awareness practice’
The staff will offer confidential, non-judgemental information and support. talk to a doctor, health visitor or midwife.
Men can call Men’s Advice Line on 0808 8010 327 (Monday to Friday 10am to 8pm), or visit the webchat at Men’s Advice Line (Wednesday 10am to 11.30am and 2.30pm to 4pm) for non-judgemental information and support.
Men can also call ManKind on 0182 3334 244 (Monday to Friday, 10am to 4pm).
If you identify as LGBT+ you can call Galop on 0800 999 5428 for emotional and practical support. Anyone can call Karma Nirvana on 0800 5999 247 (Monday to Friday 9am to 5pm) for forced marriage and honour crimes. You can also call 020 7008 0151 to speak to the GOV.UK Forced Marriage Unit.